Job Opportunities

Ronald McDonald House Charities® of Eastern Wisconsin, Inc. (RMHC) is a premiere Wisconsin nonprofit established to keep families together and promote the health and well-being of children. RMHC is committed to the core values of communication, creating connections, community, and compassionate care for those we serve, those we work with, and those we inspire. Each member of our team demonstrates these core values and is focused on our mission and the families we serve.

RMHC Eastern WI is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We offer a comprehensive benefits package including: medical, vision, dental, life insurance, long term disability, a Simple IRA Plan with company matching, paid holidays and a generous PTO plan.

RMHC DEI goals are to create a diverse, equitable and inclusive community that engages, retains and supports growth to be productive and socially reasonable global citizens.

Job Title: Assistant Director of Facilities

Department: Facilities

Reports to: Director of Facilities

Status: Full-time, salaried (exempt)

Shifts: Occasional night/weekend & on-call support

Job Purpose:

Ronald McDonald House is seeking an Assistant Director of Facilities to join our team. This individual will play a key leadership role within the Facilities department, supporting the overall operation, maintenance, and strategic advancement of RMH facilities. This role partners closely with the Director of Facilities to ensure a safe, welcoming, and well-maintained environment for guest families, staff, volunteers, and visitors, while also providing day-to-day oversight across facilities functions.

Responsibilities:

Leadership & Team Support

· Foster an environment of warmth, respect, and service for all RMH families, guests, volunteers, & staff

· Provide day-to-day operational leadership and support to Facilities team members, volunteers, contracted staff, & vendors

· Act as a primary point of contact in the Director’s absence, ensuring continuity of operations

· Lead internal volunteer support, and group volunteer management

· Promote cross-department collaboration with Operations and Development teams

· Respond to facility-related emergencies and participate in an on-call rotation

· Support staff development and training

Operations & Facilities Oversight

· Provide occasional night, weekend, and on-call support

· Coordinate and communicate with vendors, staff, and guest families to complete repairs and services

· Help oversee daily facility operations to ensure a clean, safe, and hospitable environment

· Assist in conducting and documenting routine facility inspections

· Support emergency procedures and preparedness efforts

· Assist in maintaining regulatory compliance

Maintenance & Asset Management

· Support preventative maintenance programs and repair schedules

· Assist in managing facility assets and inventory

· Provide hands-on support for basic maintenance needs

· Coordinate work orders and vendor response

Budget & Vendor Management

· Support development and tracking of the Facilities budget

· Monitor expenses and identify cost-saving opportunities

· Assist with vendor relationships and performance

· Participate in RFPs and contract reviews

Projects & Continuous Improvement

· Assist in planning and executing capital projects

· Identify operational efficiencies and areas for improvement

· Maintain standard operating procedures

Technology & Systems Support

· Assist with facility systems such as security and access control

· Support troubleshooting with IT and vendors

· Maintain working knowledge of systems used in the House

Community Interaction

· Promote awareness of RMH’s mission

· Support vendor stewardship and in-kind donations

· Participate in events and community engagement

Qualifications:

Candidates should have passion for the RMHC mission and demonstrate the following:

• Enthusiastic, energetic, adaptable, and compassionate to guest families, RMHC colleagues, donors and volunteers.
• Ability to prioritize and multi-task in a fast-paced environment.
• Organizational skills and attention to detail are essential.
• Excellent written and oral communication skills. Bilingual (English and Spanish) preferred but not required.
• Computer proficiency (familiarity with MS office & database software).
• High School degree and two years college experience (or equivalent); work experience in a non-profit, social-service organization, customer service or other related employment.
• Must exhibit a high level of responsibility with confidential information.
• Must be able to stand and walk for long periods of time. Some bending, kneeling and stairs may be required. Must be able to lift 35 lbs.

Any interested candidate should send a cover letter and resume to Kelsey Stoltz at kstoltz@rmhc-easternwi.org