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Family Room

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Family Impact

“I’ve been craving support from other families going through something like us. I was able to connect with two families in the Family Room and learned that I’m not alone. It was wonderful to see my younger child just play without worrying about his sister. My daughter loved this space and can’t wait to use it the next time we visit her on pass. This was just what my family needed! Thank you!”

“It’s so nice to sit and play games with each other. At home, we never have the time because one or the other is always busy. This space is beautiful and allows us to focus on our daughter.”

“To see our daughters laugh and play together and just be sisters was priceless. We got to eat as a family and do crafts. Priceless.”

“Absolutely love it here!! Relaxing and friendly atmosphere! I have found comfort in meeting others going through similar circumstances.”

“The Family Room made my son so at ease and he was smiling and he was happy, and the atmosphere really helped with that.”

“I had a wonderful time. There were so many things to do!! We had fun together playing a game in a comfortable environment.”

Frequently Asked Questions

What is the Ronald McDonald Family Room®?
Our Ronald McDonald Family Room is a welcoming, home-like space where parents and families visiting a loved one at Rogers Behavioral Health can relax, have a snack, play a game, or rest while preparing for the emotional and mental demands of having a loved one in treatment.

Where is the Family Room?
Our Family Room is located inside the Ladish Co. Foundation Center on Rogers’ main campus in Oconomowoc.

34700 Valley Road Oconomowoc, WI 53066
Follow the main driveway left.

Family Room Phone: 262.303.0224 | familyroom@rmhc-easternwi.org

Who is eligible to use the Family Room?
The Family Room may be used by parents, grandparents, guardians, siblings or other support persons of current patients at Rogers Behavioral Health. Children under the age of 18 are not allowed to visit or stay in the Family Room without a parent or guardian present.

Patients who receive a visitor pass from their treatment team may visit the Family Room accompanied by a parent or guardian. For more information about patient visitor passes, families should speak with the patient’s therapist or unit manager.

When is the Family Room open?
The Family Room is open seven days a week from 9:00 a.m. to 5:00 p.m.

What if we need overnight accommodations?
The Ronald McDonald House® in Milwaukee provides accommodations for families who have a child receiving medical treatment at a local area hospital, primarily Children’s Wisconsin or Rogers Behavioral Health. The House has 70 guest rooms with private bathrooms and common living, play and kitchen spaces. Contact our Family Services Team at 414.475.5333 to learn more.

What is available in the Family Room?
Family Room amenities include:

• Complimentary snacks and beverages
• Private bathroom and shower
• Laundry facility
• Internet access
• Entertainment options
• Indoor play area
• Kitchen and dining area
• Quiet Room
• Creativity Room
• Outdoor patio and garden

Do families need to pay to use the Family Room?
No, the Family Room is completely funded by Ronald McDonald House Charities® of Eastern Wisconsin, Inc. and Rogers Behavioral Health.

Is the Family Room part of a patient’s treatment?
While having family members nearby supporting a patient receiving treatment has proven to have a positive impact on their recovery, the Family Room is a non-clinical environment and, as such, does not allow medical consultation or treatment on the premises.

Why is it important for RMHC® Eastern WI to operate a Family Room?
Our Family Room is one of the first within the RMHC® Global Charity System to partner with a behavioral health hospital. The Family Room provides family members and other caregivers, including those currently staying at the Ronald McDonald House in Milwaukee, a place to rest and recharge on Rogers’ campus while their loved one is in treatment.

How can I support the Ronald McDonald Family Room?
The Family Room is operated by Ronald McDonald House Charities® Eastern Wisconsin staff and volunteers.

You can also help by donating items from our Wish List or by making a monetary gift to help us furnish and operate the Family Room.

Meet Our Staff

Kelly Levenhagen 2022

Kelly Levenhagen
Family Room Manager

Rebecca Messnick Family Room Coordinator

Rebecca Messnick
Family Room Coordinator

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