Temporary COVID-19 Restrictions

Send Mail to a Guest Family


Do you know a guest family staying at RMHC?

Beyond supporting RMHC with monetary donations and items from our Wishlist, friends and family are invited to send mail or packages to guest families that are personally known.

To ensure that external mail and packages reach their intended recipient, please use the following addressing standards. Incorrect addresses can cause your mail to be delayed or returned to the sender. For the privacy and safety of our guest families, RMHC will not disclose any information regarding a family’s stay. Please contact your family directly for their guest information.

RMHC Guest Family mail/packages should be addressed in the following format:

Ronald McDonald House Charities
Attn: FIRST NAME, LAST NAME, ROOM #
8948 W. Watertown Plank Road
Milwaukee, WI 53226

RMHC is a family-friendly communal living environment. The following items are not allowed at RMHC and should not be included in packages:

  • Alcohol of any kind
  • Illegal or inappropriate items (drugs, drug paraphernalia, etc.)
  • Candles or incense
  • Latex balloons
  • RMHC cannot guarantee refrigerated storage of any packages. If your package requires refrigeration, please notify your family ahead of time so they may pick-up their package in a timely manner.

Received mail is placed in individually assigned mailboxes daily. Oversized mail/packages are kept in the front office, and families receive a phone call so they may claim their items. If a guest family has already checked-out, every attempt is made to forward mail/packages at the family’s expense. Packages that are unable to be forwarded will be returned to sender.

BBB accredited charity charity navigator 4 star charity
Ronald McDonald House Charities of Eastern Wisconsin will not trade, share or sell a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations.
® RMHC, The following trademarks used herein are owned by McDonald's Corporation and its affiliates; McDonald's, Ronald McDonald House Charities , Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.