Two weeks ago I was given the opportunity to shadow a House volunteer shift at the House. I was so excited for the opportunity to really get to see what our volunteers do on a day-to-day basis. I had no clue what to expect, so I went in with an open mind.
I walked into the volunteer room and was handed a red apron and a set of keys and I could not have felt any more official. I was then introduced to the other volunteers that I would be shadowing and received a run-down of what a typical shift was like and reviewed the checklist of what needed to be completed during my three-hour shift. It was time to split into groups to accomplish the checklist. My team was sent to help clean a guest room that a family had just checked out of. We went to the basement and grabbed all the sheets, pillows and cleaning supplies needed. One thing that I was most surprised about was how clean the room was even before we started cleaning. The family had clearly taken really took good care of the room.
Once we finished cleaning the room and making the beds we gave a tour to a family who had just checked in and was going to be staying at the House. Just by looking at the parents I could tell they had had a long draining day. When we took them to their room their faces were so relieved to see that they would actually have a bed to sleep on. They could not thank the other volunteer and me enough. I felt like I had helped make a difference in their day even though I had just shown them around the House and took them to their room. I never completely understood the tagline “Keeping Families Close,” but after seeing how this family was going to be so close to their sick child, I realized why it is such a powerful and true statement.
Through my experience of volunteering, I was able to see a different side of the House. I was honored to meet a family who was staying at the House and work alongside the amazing volunteers who are dedicated to coming every day to make sure that this House is in the best condition for all of the families we serve.